Privacy Policy

This Privacy Policy explains how ASCTRA ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you visit our website (the "Website") or use our services and products ("Services" and "Products"). By accessing or using our Website, Services, or Products, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

A. Information You Provide

Name, email address, phone number, and shipping address
Payment information for purchases
Account registration details
Information provided during consultations or inquiries

B. Information Collected Automatically

IP address and device information
Browsing activity on our Website
Cookies and tracking technologies

C. Third-Party Information

We may collect data from third-party sources, such as social media platforms, if you interact with our pages.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill orders
To provide personalized skincare consultations and educational programs
To improve our Website, Services, and Products
To communicate with you regarding updates, promotions, and support
To comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

Service Providers: Payment processors, shipping partners, and IT support providers
Legal Authorities: When required by law or to protect our rights
Business Transfers: In the event of a merger or acquisition

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Enhance user experience
Analyze website traffic
Personalize content and ads

You can manage your cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access, correct, or delete your personal data
Opt-out of marketing communications
Request a copy of your stored data

To exercise these rights, contact us at hello.asctra@gmail.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

8. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our Website with an updated revision date. Continued use of our Website, Services, or Products signifies acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello.asctra@gmail.com.

By using the Website, Services, or Products, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.